Areas
We deliver to mainland France, Belgium, and Luxembourg. We do not currently deliver to the French overseas departments and territories (Martinique, Guadeloupe, Réunion, French Guiana, Mayotte, etc.), nor to Corsica and the islands.
Preparation
Each order is made to order and packaged in the European Union (formulas made in Latvia), then shipped within 2 business days for an order of 1 to 20 items (up to 7 business days for larger orders).
Delivery times
Each order is made to order: allow a total of 7 to 9 business days in France (approximately 2 days for preparation and 6 days for standard delivery), and 8 to 10 business days in Belgium and Luxembourg. These timeframes are estimates; delivery will take place no later than 30 days after the order is placed.
Fees
France: €7.99 per order. Belgium and Luxembourg: €8.99 per order. Free delivery on orders over €49 in these three countries.
Tracking
An email with tracking information will be sent to you upon shipment, when the carrier allows it.
Damaged or lost package
Contact us at getydra@gmail.com: we will find a solution (replacement or refund).